Call the MINA hotline: (313) 444-0614
MICHIGAN NOTARY ASSOCIATION™
Empowering Notaries and the Public through Non-Profit Education
Call the MINA hotline: (313) 444-0614
Michigan Notary Association™
Empowering Notaries and the Public through Non-Profit Education
MINA BLOG
Welcome to the MINA Blog, your ultimate resource for all things notary-related! Discover informative articles on notary services, business development, notary education, networking, and expert tips on what to do and what to avoid. Expand your knowledge and stay ahead in the notary world with our extensive content!
Sometimes we do what comes naturally, and sometimes we must use our acting skills. Usually, when a person is using their acting skills, it is apparent that they are acting. Developing a natural outlook on life takes time for those who might have had some tough experiences in life. Always being on the defense is what comes naturally to some. Always being kind comes naturally to others. I cannot say that my life has been easy. If you know me well, you know I have been through things that no one should ever have to go through. I could be bitter, and I was, for a very long time. But I softened when my parents started showing signs of aging. The things that our elderly population must endure are things no one should ever have to go through. This is a time to shine! To celebrate each year! We don’t know how long we have on this earth, so make the most of it! People who are unable to get out of bed, or out of the house need us to help them. Family isn’t always prepared for what they are watching. For many people, this is the first time they watched a loved one age. It’s hard! They don’t want to admit that mom and dad aren’t the strong leaders they once were. They want them to do the things they used to do, but sadly, they can’t. In many instances, mom and dad think they still can. Their minds work fine, but their body has betrayed them. They are mad at their body. It’s all so hard to accept. So, when a notary is called in to notarize for our elderly, we need to be able to chat with them, show compassion that the family doesn’t expect, and make a fast friend of the signer. Sometimes we are the only non-family-non-medical person they have seen in weeks. We can’t be in a hurry; we need to be patient. Patience is a virtue, and I was blessed with patience from a very early age. Understanding is something I have had to develop. Acceptance is so much needed in the notary world, and I have figured that out too – with a lot of hard work. When we have all three – Patience, Understanding, and Acceptance, we can put the family at ease; better assess the patient for willingness and awareness of what they are signing; and create a relationship with the family that will stick with them long after we get paid and leave. When we exercise these attributes, we will be referred, we will get repeat business, and our business will thrive. Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association , and runs her own mobile notary business, Mobile Notary of Macomb , in Chesterfield Michigan.
It seems that everyone can be a notary, and with little to no direction from the state, how can anyone know if a notarization is done correctly if it’s not checked? The problem arises when a notarization is presented and rejected because it’s incorrect. This causes a hardship for the signer and could cause financial harm. Notaries might not realize this, but the notary can be sued and made to provide restitution to the signer who lost money due to an invalid notarization that was, ultimately, rejected. Let’s go through a few things that went wrong for one Michigan signer. The signer received a letter of rejection for the deed he was attempting to register. In this case, there were seven errors on this document. Five of the seven errors are notary errors. The name and expiration date of any notary public whose signature appears upon the instrument must be legibly printed, typed, or stamped on the instrument immediately beneath the signature of the notary public. A discrepancy may not exist between the name of each person as legibly printed, typewritten, or stamped beneath their signature, and the name as recited in the acknowledgement or jurat on the instrument. Date cannot be missing in the notary block. The notary’s information is illegible. Below the signature it states the notary is commissioned in (county) while the stamp shows (different county). These need to match. All of these things could have been prevented had the notary had even the most basic education. Many notaries started being a notary just to close loans, during the refi boom of 2020-2021. Unfortunately, that was a title, fill in the blanks, sign and stamp situation. No one really learned how to notarize unless they took extra steps. If you would like to take your notary business to the next level, join the Michigan Notary Association and become part of the educated and ethical team we have built. https://www.michigannotaryassociation.org/
As independent business owners, we often find ourselves on both sides of the hiring process. Whether we're engaging contractors, vendors, or other service providers, we inevitably assess their professionalism, reliability, and quality of service. But how often do we turn that critical eye inward and ask ourselves, "Would I Hire Me?" In this blog post, we'll explore common frustrations we encounter when dealing with contractors, vendors and service providers, drawing parallels to our own notary business practices. By reflecting on these experiences and committing to improvement, we can elevate our abilities and enhance our service to clients. The Mirror Effect: Experiencing mediocre service from a service provider can be a frustrating ordeal. Consider the mechanic who claims to be skilled but lacks the necessary tools to complete the job efficiently, prolonging the repair process and inconveniencing the customer. Similarly, as notaries, our clients expect us to be equipped with the knowledge, skills, tools and resources needed to handle their documents promptly and accurately. Furthermore, imagine discovering a little-known law that caps the amount a specific vendor can charge for a service, only to realize that your vendor has been overcharging you tenfold due to your lack of awareness. This scenario highlights the importance of transparency and integrity in business dealings—qualities that clients value in notaries as well. The Challenge of Self-Reflection: Asking ourselves, "Would I Hire Me?" requires honest self-assessment. It prompts us to examine our strengths and weaknesses as notaries and identify areas for improvement. Just as we expect contractors and vendors to deliver exceptional service, our clients have similar expectations of us. So, why might we hesitate to hire another notary exactly like ourselves? Perhaps it's because we recognize areas where we need to "up our game." Whether it's improving our organizational skills to streamline the notarization process or enhancing our customer service approach to ensure client satisfaction, there's always room for growth. Strategies for Improvement: To ensure that the answer to "Would I Hire Me?" is a resounding yes, consider implementing the following strategies: Embrace Feedback: Seek feedback from clients and colleagues to gain valuable insights into areas for improvement. Constructive criticism can be a catalyst for growth and improvement. Invest in Education: Stay updated on notarial best practices, your state notary laws, and industry trends through continuous education and professional development opportunities. Prioritize Communication: Maintain open and transparent communication with clients, providing regular updates and addressing any concerns promptly to foster trust and confidence. Enhance Efficiency: Streamline workflows, leverage technology tools, and implement time-management strategies to maximize productivity and deliver timely service to clients. Uphold Professional Standards: Adhere to ethical guidelines, maintain confidentiality, and strive for excellence in every aspect of the notarial process to uphold the integrity of the profession. Conclusion: As notaries, we have a responsibility to deliver exceptional service and uphold the integrity of the notarial process. By asking ourselves, "Would I Hire Me?" and committing to continuous improvement, we can elevate our abilities and exceed client expectations. Let's learn from the frustrations we encounter as consumers and strive to be the notary that others would enthusiastically hire. Deborah Lowery is a contributing editor for the Michigan Notary Association blog. Deborah is the Vice President and co-Founder of the Michigan Notary Association, and runs her own mobile notary business, On the Go Notary Pro LLC .
Our journey started in 2021. One year ago today, we took a leap and officially formed the Michigan Notary Association.
People who are serious about their career choices, even if it’s a “side gig”, seek support from others who possess the knowledge regarding that career.
Michigan law is clear, notaries in Michigan do not have to keep a journal and they don’t have to use an ink stamp. However, just as clear is that the recipient of the document does not have to accept it without that ink stamp. And if you get called into court regarding your notarization, your journal will come in handy. Here are some best practices for notarizing signatures: Before notarizing for a signer, the notary must confirm their identity. This often involves verifying the government-issued identification, such as a driver's license or passport. The signer must always be in the physical presence of the notary while the notary is signing, stamping, and adding the date after the signature. The notary must always date the notarization for the date they are notarizing. The notarization cannot be back or forward dated. The notary does not have to understand the document, but the signer does. Take the time to assure that the signer understands what he is signing. The contents of the document are not the concern of the notary. You are not notarizing saying that you have verified the contents of the document. You notarize saying you verified the identity of the signer. The notary must make sure the signer is not being coerced or forced to sign the document. If you, the notary, feels the signer is under any sort of signing duress, you should halt the notarization. In some cases, you should alert authorities of what is happening with this signer. Sign Consistently. Your signature on your notarization must match the signature you provided on your application for commission. Record Keeping is important to cover your butt. A journal is not required, but since your job is the first line of defense against fraud, anyone can challenge a signature that you notarized. Having your journal to show that you were with that signer helps you prove this. Laws can change! Make sure you download and read the Michigan Law of Notarial Acts to know what changes have been made. Follow the Michigan Notary Association to stay up to date. If you have questions, or you have doubts, and you are a member of the Michigan Notary Association , you can utilize the hotline at any time, to get the answers to your questions. Remember, you are responsible for your own best practices. An ounce of prevention is worth a pound of cure. Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association , and runs her own mobile notary business, Mobile Notary of Macomb , in Chesterfield Michigan.
In the highly competitive world of notarizations, every opportunity counts. Whether you're a new notary just starting out, or a seasoned notary who has become comfortable in the business you created, one thing remains true: If you want to make money, you must respond. In today’s world, that means answering your phone. If you miss a call, call them back. Just as important, if you are part of a referral network, adding your referral partner’s contact information to your phone is a great way to know if the caller is legit. Signers need you to respond when they need you. Otherwise, they are moving on to the next notary. With over 130,000 notaries in the state of Michigan alone, you have some real competition. You made a commitment to being a notary in Michigan, and people have choices. Do what you need to do to be the notary they prefer. Obviously, you can’t be available 24/7. And sometimes you are with one signer when another one calls. The solution to this is to have a great outgoing message for your voicemail. In your custom recorded voicemail, it’s a good idea to have it be: Your own voice Thank the caller Let them know you will call them back Offer to them that they can text you if they don’t want to leave a voicemail Say “Thank you” at the end of your message In today’s world, what matters to you also matters to the caller. Politeness, responsiveness, and professionalism show that you are trustworthy. Having this plan makes people want to do business with you. Outgoing Voicemail Tips: Write your script and practice it Sound natural Be in a quiet place when recording Record in a carpeted room so there’s no echo Speak plainly and loud enough so you can be heard Make it short and to the point Listen to it, don’t just trust that you did it right Every interaction matters in the notary world. By prioritizing responsiveness, you demonstrate professionalism, build trust, and position yourself for success in an increasingly competitive environment. Don’t be more afraid of talking to a scammer than you are of the possibility of making money. Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association , and runs her own mobile notary business, Mobile Notary of Macomb , in Chesterfield Michigan.
In the bustling world of notarial duties, Michigan notaries stand as pillars of reliability and integrity. Yet, behind every notary's stamp lies a web of challenges, intricacies, and moments that call for support and understanding. In the heart of this dynamic lies the indispensable need for a community of like-minded individuals. Why is such a community essential, particularly for Michigan notaries? Professional Growth and Learning A community of like-minded Michigan notaries provides an invaluable platform for continuous learning and professional development. Through shared experiences, discussions, and knowledge exchange, notaries can stay updated with the latest regulations, techniques, and best practices. Whether it's navigating complex legal nuances or mastering new technology, the collective wisdom of the community serves as a beacon for individual growth. Support in Challenging Times Notarial duties often entail encounters with challenging situations, legal dilemmas, or ethical conundrums. During such times, having a supportive community can make all the difference. Whether seeking advice, guidance, or simply a listening ear, knowing that fellow notaries understand the intricacies of the profession can provide immense reassurance and strength. Networking Opportunities Networking is a cornerstone of professional success, and for Michigan notaries, a like-minded community offers unparalleled networking opportunities. By connecting with peers, notaries can forge meaningful relationships, explore collaboration possibilities, and even discover new avenues for career advancement. Whether it's sharing referrals, collaborating on projects, or simply building camaraderie, the bonds formed within the community can open doors to endless possibilities. Advocacy and Collective Voice In an ever-evolving legal landscape, notaries in Michigan need a collective voice to advocate for their interests and address common challenges. A unified community can work together to champion legislative reforms, address industry concerns, and ensure that the profession remains robust and respected. By standing together, Michigan notaries can wield greater influence and effect positive change within the legal framework. Sense of Belonging and Purpose Beyond the professional benefits, a community of like-minded individuals provides a sense of belonging and shared purpose. In a profession often characterized by solitude and individual responsibility, knowing that one is part of a larger community can instill a sense of solidarity and empowerment. Whether celebrating successes, overcoming obstacles, or simply sharing camaraderie, the community fosters a sense of unity and mutual support among Michigan notaries. In the tapestry of Michigan notarial practice, the importance of a community of like-minded individuals cannot be overstated. From fostering professional growth and providing support in challenging times to offering networking opportunities and advocating for collective interests, the benefits are manifold. By coming together, Michigan notaries can navigate the complexities of their profession with confidence, camaraderie, and a shared sense of purpose. After all, in the journey of notarial duties, having a community to rely on can make all the difference. The Michigan Notary Association offers all of these important things. By joining the Michigan Notary Association , and being active within it, you are setting yourself up for continued success in a field that is highly competitive. Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association, and runs her own mobile notary business, Mobile Notary of Macomb, in Chesterfield Michigan.
In today's fast-paced world, convenience is key. With the increasing demand for notary services, especially ones that come to you, starting a mobile notary business can be a lucrative venture. If you're organized, detail-oriented, and enjoy helping people with important transactions, launching your own mobile notary business could be the perfect fit. Here's a step-by-step guide to get you started: Research and Plan Begin by researching your local market to understand the demand for mobile notary services in your area. Identify your target market, potential competitors, and pricing strategies. Develop a business plan outlining your goals, services offered, marketing strategies, and financial projections. Get Educated and Certified The state of Michigan does not require any education (as of this writing), but studies have shown that people hire professionals who have invested in research, education, and training, even when it’s not mandated. Joining organizations and associations that support notaries shows your willingness to take your business to a level beyond just a signature and a stamp. Once certified, you'll be equipped with the knowledge and skills necessary to perform notarial acts legally and correctly. Most organizations, including the Michigan Notary Association, provide a hotline for help if you find yourself in a situation you are unfamiliar with. Utilizing resources like this helps boost your knowledge and shows the client that while you might not have all the answers at your fingertips, you have the resources to get the answers, and are willing to do so instead of winging it. Obtain Necessary Licenses Check with your local and state government or county clerk's office to determine if you need any additional licenses or permits to operate your mobile notary business legally. Compliance with all regulatory requirements is crucial to avoid potential fines or penalties, especially if you are a mobile loan closer. Invest in Equipment As a mobile notary, you'll need to invest in essential equipment such as a notary stamp or seal, a notary journal to record transactions, and a reliable vehicle for transportation. Additionally, consider investing in a mobile phone, laptop, and portable printer to manage appointments and print documents on the go. Build Your Brand and Online Presence Create a professional brand identity for your mobile notary business, including a memorable logo, business cards, and marketing materials. Establish an online presence by creating a website and social media profiles to showcase your services, expertise, and testimonials from satisfied clients. Market Your Services Develop a marketing plan to attract clients to your mobile notary business. Utilize both online and offline marketing strategies such as networking with local real estate agents, attorneys, and lenders, advertising in local publications, and leveraging social media platforms to reach potential clients. Set Your Pricing Structure Michigan allows a notary to charge no more than $10 per notarization or notarial act. The state also allows a travel fee if the notary is traveling to you. This travel fee must be disclosed prior to traveling. Having your travel fee set prior to accepting jobs helps to expedite the call, and make your client feel like the transaction is more about them than it is about you, making sure your costs are covered. Determine your pricing structure based on factors such as distance to the location, and the time it takes to drive that distance. Consider referring to another notary in your network if your travel fee exceeds anything a reasonable person would be willing to pay. The referral will be returned to you in the future. Stay Informed and Maintain Professionalism Stay up to date on changes to notary laws and regulations in your state to ensure compliance and provide accurate services to your clients. Maintain professionalism at all times by arriving on time for appointments, dressing appropriately, and providing excellent customer service. Starting a mobile notary business requires careful planning, dedication, and attention to detail. By following these steps and providing exceptional service to your clients, you can build a successful business that meets the growing demand for convenient notarial services in your community. Convenience is a commodity that is highly valued. This is where the role of a mobile notary becomes indispensable. A mobile notary offers a flexible and efficient solution to the often-cumbersome process of notarizing documents for those who have difficulty leaving their home or office to go out to find a notary. Rather than requiring clients to navigate through traffic, find parking, and wait in line at a traditional notary office, a mobile notary brings their services directly to the client's location, whether it's their home, office, or any other convenient meeting place. Furthermore, mobile notaries cater to individuals and businesses with busy schedules or mobility limitations, making notarization accessible to a wider range of people. Whether it's a busy professional needing documents notarized during their lunch break or an elderly individual unable to travel easily, a mobile notary offers a convenient and inclusive solution. Mobile notaries provide flexibility in terms of scheduling appointments, often accommodating evening or weekend appointments to accommodate clients' needs. This flexibility is particularly valuable in time-sensitive situations, such as real estate transactions or legal matters, where a delay in notarization could have significant consequences. Additionally, mobile notaries offer a level of privacy and confidentiality that may not be available in a public notary office. Clients can feel more comfortable discussing sensitive or personal matters in the privacy of their own space, knowing that their documents are being handled securely and professionally. Overall, the convenience, accessibility, flexibility, and privacy offered by mobile notaries make them an essential service in today's busy world. Whether it's for personal, business, or legal matters, having a mobile notary available ensures that important documents can be notarized quickly, efficiently, and conveniently. Leslie Hocker is a contributing editor for the Michigan Notary Association blog. Leslie is the President and co-Founder of the Michigan Notary Association , and runs her own mobile notary business, Mobile Notary of Macomb, in Chesterfield Michigan.